California Responsible Beverage Service (RBS) Alcohol Practice Exam

House policy should specify responsible serving guidelines, including:

1. Serving drinks quickly

2. Making customers feel unwelcome

3. Serving only one beverage at a time

4. Encouraging excessive drinking

The correct answer is: Serving only one beverage at a time

House policy should emphasize responsible serving guidelines to promote safety and ensure a positive environment for both patrons and staff. One key aspect of these guidelines is the practice of serving only one beverage at a time. This approach helps prevent patrons from overwhelming their alcohol consumption and encourages them to enjoy their drinks more mindfully. By limiting the number of drinks served simultaneously, servers can better monitor the patrons' behavior and their level of intoxication. This practice can lead to more responsible drinking and a safer atmosphere within the establishment. It also allows for better interaction between servers and customers, as staff can engage with patrons about their drinking choices and promote moderation. In contrast, other choices do not align with the principles of responsible serving. Serving drinks quickly, for example, could lead to patrons consuming alcohol at an accelerated rate, increasing the risk of overconsumption. Similarly, making customers feel unwelcome is contrary to good customer service practices and can drive patrons away rather than encourage responsible enjoyment of alcohol. Lastly, encouraging excessive drinking is clearly contrary to responsible service standards and could lead to serious legal and health ramifications for both the establishment and the customers.